A crisis can strike at any time and anywhere. Product failure, client injury, monetary loss or sexual harassment allegations are just some of the challenges that can arise.
With a proven approach to issues management tailored to suit the issue, its scope and stakeholders, we know how and when to communicate with directly affected stakeholders, (e.g. staff, customers, residents, investors) as well as those indirectly affected (e.g. regulators, government or professional organisations).
The Civic Group works with our clients to help them prepare for, and manage, crisis situations. We assess crisis readiness, help you plan and train for crisis situations, and support you when a crisis occurs to achieve continuity and recover.